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The most interesting in the Terms and Conditions of merkurmagic
Attention! Merkurmagic has ceased operations in New Zealand since October 2020. But fortunately we can offer you our list of best real money casinos alternatives where you can enjoy an offer of games and products of the best quality.
The articles of the casino contract give you important clues about your rights and obligations when playing online. Taking a close look at the Terms and Conditions of merkurmagic, we became convinced that the operator meets the strict requirements that the General Directorate of Gaming Regulation imposes before issuing a license. In this review we highlight some passages of the contract that caught our attention due to their importance or transcendence, and we add comments with our respective opinions. The last update of the document to which we had access corresponds to March 13, 2017. If you have any questions, comments or want to notify us of any changes, do not hesitate to contact us by email [email protected] .
Content of the general conditions
The document is well structured, so you will easily find the different sections with information about all aspects that concern the casino services, the obligations and rights of both the user and the company, characteristics of the games and processing of personal data, just to mention the most relevant. It has not been possible for us to add quotes from each of the articles of the merkurmagic contract or comments in each of them, due to the great extension that this review would have. Therefore, we concentrate on those that, in our opinion, contain the important details.
1. Object of the Gaming Contract
2. Activation of user registration and Game Account
3. Operations that can be performed with your user registration and in your Game Account
4. Game account
4.4.1 You can ask merkurmagic to set lower limits on the established deposits. To do this, you must make the request expressly and individually through the form available for this purpose in your Game Account or by contacting Customer Service through the channels published on the merkurmagic website. The new limits will be set immediately.”
Comment: The Gambling Law in New Zealand indicates a deposit limit on the account of any online casino for a maximum of $ 600 per month, $1,500 per week or $3,000. However, these stops can be adapted in a smaller range, if you prefer. To do this, you will have to send an email to the merkurmagic contact platform and request the new limit.
5. Rights and obligations of participants
5.2 Adopt all the necessary technical measures to reasonably control the threats of communications, especially having updated antivirus, malware detection programs and security patches.”
Comment: Merkurmagic online casino is concerned about providing the necessary security to protect your sensitive information, activities within the platform and financial transactions. However, you must also take preventive measures to protect your data and prevent third parties from having access to them. Among the recommended technical actions is the update of your antivirus and the continuous maintenance of your software, either on the computer or mobile.
6. Obligations, rights and liability of the operator
6.10 merkurmagic reserves the right to check the participant's creditworthiness. To do this, you can use any means at your disposal, such as the services of third-party credit or wealth solvency agencies. You can also ask the participant for their bank account details.”
Comment: The financial protection of the user is one of the main aspects to guarantee security in this type of portals. Therefore, the operator will verify that you do not have a history of gambling addiction or previous debts caused by the use of this type of services. This procedure serves to protect future customers and was one of the reasons why the DGOJ quickly granted the operating licenses shortly after they were requested.
6.15 The merkurmagic gaming platform may contain links to external websites owned by third parties, which are provided for reference purposes only. Merkurmagic is not responsible for the contents or any other circumstances arising from the connection to third-party links, since they are the responsibility of the corresponding operator. Visitors are recommended to consult the terms and conditions of use and the privacy policies of third-party websites that they can access through links included in the merkurmagic website.”
Comment: Many other portals usually include this type of clauses to separate themselves from possible failures in the software provided by external companies, who are the game providers. In the case of the merkurmagic casino, the programs are developed by the same company, so the responsibility lies at all times on the operator. The article cited here refers to external links to other sites, such as institutions for the prevention of addictions, social networks or even the official pages of financial platforms (to exercise income and withdrawals).
7. Cancellation, termination or suspension of the Gaming Contract
8. Effectiveness and duration of the Gaming Contract
9. Processing of personal data
10. Responsible Gambling
11. Inactive user registration and activation in cases of suspension
11.1 The Game Account will be suspended, automatically, after two years since the user registration has been kept inactive uninterruptedly. Suspended user registrations may be reactivated by merkurmagic at the request of users.”
Comment: It may happen that you stop playing for a while, due to lack of interest or any other reason. After two years, your account will be suspended and after four more years, that is, 6 years in total, your game account and user registration will be automatically canceled, as will your agreement with this contract. In summary: The company can save your information, data and betting behavior for up to a period of six years, despite the fact that you no longer use the services of the page. Therefore, we recommend that you cancel your profile, in case you want your account to be permanently deleted.
12. Assignment of the Gaming Contract
13. Waiver
14. Hierarchy
15. Applicable law and jurisdiction
Privacy policy
1.3 Without prejudice to the fact that another purpose is indicated at the time of data collection or in the particular conditions of the services, the Personal Data of registered users will be treated by merkurmagic with the following objectives:”
Comment: If you are interested in knowing exactly what your personal data is required for, this section will be of great help to you. The main reasons given are the management of your registration, identification and access to your game account, as well as controlling and monitoring compliance with the Terms and Conditions. In addition, the operator informs you that, in case you win any prize, it may use your information to carry out promotional or advertising activities, without the need to establish compensation or additional agreement.