Suertia casino review and opinions

What titles are on offer?

In this section, Suertia presents an abundant offer. More than 200 titles in general and various virtual table options , in addition to a section with Live casino, represent one of the best options for Spanish players. Following the pattern present throughout the country, Slots in Suertia represent the vast majority with about 85% of the total offer. The programs are very original and full of action, with amazing graphics and excellent RTP levels. Among the most striking machines are Jurasicc World, Kings of Cash and Game of Thrones. The latter includes two different styles, one machine with 15 and another with 243 winning lines.

The tables that Suertia includes are part of the most popular roulette wheels in online casinos used in most portals. In addition to the classic French, the European, American with double 0, multi-hand (where it is possible to play in parallel on up to 8 different wheels, with their respective separate bets) and multi-player are also accessible, in addition to the aforementioned Live option. The Blackjack section, on the other hand, is a little more limited because there are few options: the European and the pro. Finally, Suertia puts at your disposal one more variant of the game: video Bingo. On these boards (14 different ones), you will be able to bet small amounts and win considerable sums , while you enjoy the fun animations and the included music.

Live streaming of tables

The Roulette that Suertia offers live is accessed in a separate section and does not present variations outside those used by online operators. The transmission of the turns is supplier responsibility Evolution Gaming (one of the largest in the industry) on one of the most extensive schedules. More detailed information regarding the betting limits, the characteristics of the croupiers and everything related to this online casino option, you will find the exclusive review of Suertia en Vivo .

Application for phones and tablets

Suertia has an app for mobile devices, which started working at the end of 2015. The available range has been properly prepared in record time, so you will have access not only to versions adapted for your smartphone , but to dozens of programs specially developed for mobiles. Among the most abundant options are the most popular Slots and a couple of casino tables. All the details regarding the technical characteristics, system requirements, the design of the games and the advantage of the application compared to other similar products on the market, you will find in our mobile casino review .

Up to 10 thousand Euros in table limits

In general, the portal offers a wide range of stops for the different options of game. For example, the slots at Suertia allow you to participate from 1 Euro cent per line, which means that, on machines with 5 lines, the minimum initial amount will be 5 cents and, on those with 30 lines, 30 cents. It would be absolutely false to believe that Slots are for people who do not like big risks, because there is the possibility of playing for up to $ 300 per spin that, with a little luck and the winning combination, would translate into thousands of Euros of winnings, not counting the possibility of releasing some accumulated jackpot.

In board games, the limits vary equally from each other. In most cases it can be started from 50 cents , as it happens in Roulette, or from 1$ for Blackjack. The maximum amount is $5,000 for the first option (depending on the bet combination that is made at the table) and 1,000 Euros for the second of them, in the case of Atlantic City Blackjack, where you can play up to five hands at a time and place up to $ 200 for each one.

RTP levels of the variants

This payout percentage is often ignored, although thanks to it, it is determined how big the bookmaker's advantage is. While the table games in Suertia have an average RTP (return to the player) between 94% and 98%, these levels are slightly lower in the Slots, which have a minimum of 87.99% and a maximum of 99.55%. All the joint figures of the different levels give an average of 96.71% probability. The main virtue of the operator in this section is that the exposed indices do not have a range greater than 15% between lower and maximum values, in addition to the fact that the percentages are higher than the general average, which is located between 85 and 95%. The Suertia casino in turn provides a list with all the exact values, so that you can have a better perspective and choose the game that, in your opinion, suits you best. The table below gives you an overview of payment rates of the different options of the portal.

The odds of the table options are very similar to those of other sites, since the values are calculated based on the rules of each game, which vary slightly between operators. Thus, Blackjack in Suertia always has rates of 98% or 99%, while Roulette ranges from 94% (in the American version of double zero) to 98.5% (in its French variant). The video Bingo options are the exception to the rule, because not only do few online casinos offer this service parallel to the normal offer, but the values published by Suertia are slightly lower than those found on other portals . This is largely due to the fact that the distribution of the numbers on the boards has a lower probability of generating profits, compared to the other options.

Overview of the Suertia page

The portal of the casino Suertia has a classic design, but not obsolete. On the main page, the different sections to which it is possible to access are broken down, even before registering on the website. Without much content to tire the eye, the information is separated into easy-to-identify categories and, therefore, navigation is simple .

There is a tab with direct access to Live Roulette, as well as Slots, virtual casino tables and different video Bingo options. By scrolling to the bottom of the page, you will be able to observe new direct links to the operator's tables . But this time, instead of being divided by styles, they are displayed individually. Thanks to this, the overall visualization is simpler.

The software that Suertia offers on its website is provided by Microgaming, a company that is characterized by the quality of content and the diversity of topics . Evolution Gaming, for its part, is responsible for the Live tables, which are broadcast from a real establishment, live and with a professional dealer. The quality of the games in general is good, only the Live version usually has some difficulties, which are sometimes beyond the company, because the Internet connection of users has a greater direct influence on this aspect.

Another feature of the software is that it is not only available for mobile access from a Web application (also known as ( app with direct access ), as it is possible to download the application both on the computer and on the phone. Therefore, you will have both options to choose a connection point to participate in the online casino games. In the Lucky version for desktop, the programs are coded to run smoothly with the Adobe Flash player. Therefore, computers and smartphones or tablets that have HTML5 reading programs can access the games.

More important facts about the operator

At the beginning of our analysis we mentioned that the online casino Suertia emerged as a result of almost 60 years of experience in the sector, first analog, then became mechanical and now completely virtual. Next, we will expose some interesting and important details regarding the emergence of the company and the function it has in the country, being one of the few completely Spanish portals .

The company behind Suertia

The company Suertia was founded as such in 2012, shortly after the first regulatory law of gambling for real money over the Internet came into force; however, the history of the operator goes back several decades in the past . In the 60s, Eduardo Losilla (father) together with his wife Teresa and his brother Miguel Mas managed a business of pools in Barcelona, where they had the appreciation and respect of customers, since they offered in addition to the daily bets, calculation service in the combinations of the same.

About 20 years later, and after continuously experimenting with programs to analyze and calculate results, Mr. Losilla managed to get the nickname The King of the Pools , for their accuracy in forecasting. In the mid-80s, Eduardo Losilla (son) followed in his father's footsteps and began experimenting with the development of combinations in gambling. In 1995 the program "MEGAQUIN1X2" was released for free, so that the public could make their own calculation when placing sports bets. Two years later the domain was registered “quinielista.com ”, one of the first Internet portals focused on the online betting market, although they were limited only to providing advice.

It was not until 2004 that Eduardo Losilla managed to obtain the permits and develop the necessary programs to accept online movements, manage them and pay the eventual profits. After almost a decade of hard work, the way was opened for the domain today known as Suertia, page that offers sports betting services, virtual casino, live tables and video Bingo . With about 100 thousand users currently and with full financial independence, the company is a symbol of the success generated as a result of constant work, added to the genius of its creators.

Different forms of customer service

The helpdesk it has several channels to help the user in case of need . The live chat is the most effective of them, as it represents a first-hand contact with employees who are highly qualified to solve any doubt. This service, however, has two drawbacks: its use is restricted only to active customers, which means that anyone interested in playing, but without a profile in the company, will not be able to have access. The second problem is the opening hours, which include from nine in the morning to 11 at night. Any client who has problems between the hours not included in that time slot, will have to wait or use another means.

Other methods used are the telephone line (during office hours), email and callback. The first of these is of great help, as long as it is possible to contact an advisor, because sometimes (mainly in the evenings) the service tends to be saturated, resulting in a long waiting time. Email is an open option, both for clients and for the general public. The average response time is quite fast well, in a couple of days (even hours, depending on the matter), you will get an answer. The callback is a rather attractive possibility, since thanks to it a long wait for the phone is avoided.

Correct regulation

Compliance with the established norms in legal matters is one of the most important criteria when examining whether it is a scam with Luck. Only then can one be sure that the games are under constant supervision and they are certified for reasons outside the casino. The regulation of Suertia had to meet the same requirements as the other official online operators in New Zealand, through the General Directorate of Gaming Regulation, who in 2012 gave it the first licenses. The latest updated version of the permit is located under the key number 108-11/GA/A65682676/SGR.

The protection of your data is also guaranteed in Suertia, because all information is encrypted by the TSS company under codes of 128 and up to 256bit, which represent the most advanced techniques today for the protection of virtual data. In the field of reliability, Suertia prevents money laundering by verifying identity during registration and when requesting payments. In the same way, it works with the 18+ program for the exclusion of minors on the platform, as well as Safe Play and Anonymous Players, for the prevention and combat of gambling addiction. It could not be less, but in this way we can affirm that the Suertia casino is reliable and safe.

Extra points for Suertia

In this section, Suertia let slip some points that would favor her at the end of the evaluation to climb rungs in the general ranking of casinos-online . With only three out of ten available, the categories where the operator got an improvement were Special Games due, to a large extent, to the great video Bingo offer, in addition to the excellent quality and variety of slots .

• Award . 0 /3
• Sportsbook . 0 /3
• Special Games . 2 /2
• Loyal Award . 1 /1
• Extra . 0 /1
• Extra points . 3

Conclusion: great diversity and quality of games

The operator turned out to be a big surprise for the entire editorial team, because in principle the opinion about Suertia was generally not very favorable. Throughout our review we managed to identify a large number of advantages, which made us change our mind. The company scored very well in the “Games" category, covering a wide range of machines and variants in the desktop version, as well as very good RTP values due to the high indices presented. The same happened in the “Payments and Security" section, because the diversity of available methods and the guarantee in the protection provided to your data, is worthy of recognition.

The weaknesses of the online casino should be corrected (in our opinion) as soon as possible, to avoid losing ground in the sector. We are mainly referring to the Live casino section, as both parties are far behind the service offered on other portals. We recommend you to take a look at the bwin online casino , for example, to compare the platform with one of the best traders. This field is very competitive and we understand that many users are quite demanding. Suertia has indisputable advantages that make it a good option, among which the customer service channels and various access platforms stand out. What is your opinion?

Frequently asked questions

Why is my Lucky hack code not working?

Because these types of codes are scams that are only looking for new users who click on the links or share the content. There are pages that supposedly have codes to break the algorithms of the games and promise winnings in each game or spin. However, this does not work effectively, besides its use is prohibited in the terms and conditions of the company's contract. Failure to do so may lead to immediate cancellation of the account, cancellation of winnings and freezing of funds.