Casino Gran Madrid reviews: detailed analysis in 2022

Preferred by users

In this casino they know that, although the tastes of their customers are the most varied, the most beloved games are slot machines. That's why, they offer more than 400 slots of all kinds: with jackpot , premium, adventure, classic or based on movies or series, among many more. The most popular among the users of this particular operator are those that appear in the table below, but, of course, the range of possibilities is much wider: Casino Gran Madrid has slots as popular as Jackpot Giant , with boat, or Great Blue . Of course, it also gives you the choice of many other classic casino games such as its 18 roulette wheels, 5 of them live, 15 blackjack tables, 11 poker modes and 38 video slots, a game mode that, we and more and more players, love.

As you can see in the table, the blackjack alternatives at Casino Gran Madrid are not few . Although it is essentially the same game, the rules between one variant and another may change a little. If you want to know and understand everything that happens on the mat regardless of the mode you play, then you should read the blackjack online review that we have prepared in minkcafe.co , where you can also try the demos for free before betting with real money.

The same thing happens with roulette at Casino Gran Madrid that we have explained in blackjack; if you want to start betting on this game but you do not know the differences between one variant and another, we recommend that you take a look at our online roulette , where in addition to reading the rules, you will be able to try the demo versions of some of them.

The possibility of playing live

As we explained in the analysis of the live version of Casino Gran Madrid , the live gaming options on this operator are quite good. In fact, the operator has 10 roulette modes available. Some of them, the Slingshot Roulette, is automatic and works with a compressed air system that launches the ball; the others, on the other hand, have real croupiers who are in charge of managing what happens around the cloth . To the live version of Casino Gran Madrid we have to grant a positive point: all the roulettes are available 24 hours a day, 7 days a week.

Is the mobile version of this casino good?

The answer is yes. The casino Gran Madrid app it makes available to its users practically the same offer of games as the desktop one. The only games excluded are some blackjack and roulette modes. In our opinion, Casino Gran Madrid offers a very complete version of its platform with many different game options, very easy to navigate thanks to a design responsive adapted to all types of screens. In addition, the payment methods are the same and you can use them in both versions without problem . But the best thing, in our opinion, is that it includes live roulette in the mobile version. So you can play live from anywhere!

Maximum and minimum bets

The minimum and maximum bets will depend on the type of machine or table on which you are playing; in Casino Gran Madrid slots, for example, the bet varies between $ 0.01 and $ 300; in blackjack, between $ 1 and $ 100 in some modalities; in poker, $ 0.25 and $ 50; for roulette, the thing is somewhat different, since the minimum and maximum bets will depend on the VIP level of the player.

RTP of the Gran Madrid Casino

The RTP index (from the English Return To Player ) or Return to the Player in Spanish, is the theoretical percentage of prizes awarded with respect to the amounts wagered. That is, if a machine has an RTP of 97.92%, for every $100 you play on it, you will theoretically receive $97.92. To comply with the Order HAP/1370/2014, of 25 July , Casino Gran Madrid performs an annual analysis e to get a mathematical expectation of return to the player and a real percentage of cashback on each of their machines once a month for the next half year.

Despite the calculations and analyses carried out, the percentage of The RTP that is obtained is not unalterable and can be modified according to several factors . For example, by the tactics that the player follows. Without going any further, in blackjack games this index fluctuates between 97.92% and 99.22% depending on the strategy used. The same thing happens and for the same reason with roulette, where the percentage ranges from 92.11% to 98.65%. In slots it will also depend on the number of possible winning combinations or if you have a jackpot, for example.

Software used by the casino

At Casino Gran Madrid you can find a multitude of games from different developers. The platform and the roulettes brings them to us Playtech, a very popular casino games provider known for creating the best quality products. The rest of the games are from the most varied developers: Zitro, Red Rake, NetEnt or Gaming1. The fact that there is so much variety can only mean one thing: that in this operator you will have the opportunity to try exclusive machines. Variety and fun are guaranteed!

All Casino Gran Madrid games have undergone an analysis before their publication on the operator's website. This study has not been carried out by the casino itself, but by two professional laboratories authorized by the Directorate-General for the Regulation of Gambling (DGOJ): Gaming Laboratories International (GLI) and Price WaterhouseCoopers (PwC). These two controlling bodies guarantee the veracity and proper functioning of the random number generator of the machines, a software component that generates the results of the games completely randomly.

To play at this casino you do not need to download any special software , but the operating system of the device you are playing with should be WindowsXP, Windows7 or a later version, Mac OSX or Linux. The browser can be any, but it has to meet two requirements: the first, that it has a version of Adobe Flash Player 11 or higher installed; the second, that it allows you to open pop-up windows.

Esgaming SAU: the company behind the casino

The company that hides behind this fantastic operator and that is the holder of the online gaming license is ESGAMING SAU. CGM Online belongs to the Gran Madrid group, which has three physical headquarters: two in Madrid (Torrelodones and Colón) and another in Malaga. The company has its registered office and its headquarters in the casino de Torrelodones, at km 29 of the A-6 Motorway, 28250 Madrid. If, as customers of this casino, you have problems of any kind, you can use the Complaints Mailbox and send your complaints to that address. In addition, they take the well-being of their users very seriously , so they conduct satisfaction surveys and are open to suggestions from their customers.

In addition to being aware of the disorders associated with gambling, at Casino Gran Madrid they participate in other social causes and they collaborate with donations with associations such as Doctors Without Borders and the Red Cross a. They are also involved in other environmental projects, such as the management of cooking oils or generator sets. Their employees are also important to them; that is why the casino invests in the training of its workers and is one of the collaborating entities of the National Training and Professional Insertion Plan.

Customer service

If you have any questions or problems while playing on the platform, you can contact Casino Gran Madrid customer service . You have two ways to do it: through the phone +34 918 561 111 from 9.00 to 01.00; or by sending an email to the address [email protected] . In addition, if you have any complaints or suffer any incident with your account, you can always contact them through their complaints mailbox and send it by postal mail to the address you will find on their website. Unfortunately, this operator does not have a live chat.

Security of the CGM website

Any casino that wants to operate in New Zealand must obtain the relevant licenses, be registered in the country and comply with the current Gambling Law. Of course, we have carried out an analysis of the Casino Gran Madrid platform and we have checked that it complies with all legal and web security requirements . The DGOJ is the one that, by virtue of Law 13/2011, of May 27, on gaming regulation, issued the license under which all CGM Online games are regulated. These licenses, granted by a body under the Ministry of Finance of New Zealand, guarantee, among other things, that the game is totally transparent and without scams and that money transactions in both income and withdrawals are one hundred percent safe. The fact that an operator holds the relevant unique and general licenses means that in the event of a dispute between the client and the casino, DJOG can act as an intermediary. If it did not have them, this body could not do anything to defend the rights of the consumer and he would be totally defenseless against fraudulent operators.

Likewise, in CGM Online they are very aware against gambling addiction and other disorders associated with gambling. That is why, before you start playing on some automatic machines, such as slots, online bingo and finally, they make the user take a series of precautions: you have to set a session time limit between 15 minutes and 4 hours; a warning frequency of between 1 and 15 minutes; a limit balance to play; and the time you must wait to start the next session. Likewise, on their page they dedicate an entire tab to responsible gambling , where they include, in addition to a self-assessment questionnaire, the contact of various help and specialized assistance associations. Some of the centers that you will find on their page are the Ramón y Cajal Hospital, the Madrid Association of Players in Rehabilitation (AMAJER) and the Association for the Prevention and Help of the Ludopath (APAL).

Extra points for the casino

There may be different opinions about Casino Gran Madrid in terms of its live version and payment methods, but something that leaves no one indifferent is the huge variety of casino games and, in particular, slots, which we remind you that there are more than 400. If to this, we also add the fact that 33 have pot , then we like this game portal even more. Following the same line, this operator adds many points because it offers its customers almost 40 different video slots, a modality that causes a furor among casino players and that, however, not all platforms take into account.

• Award . 2 /3
• Special Games . 1 /2
• Extra . 1 /1
• Extra points . 4

We have to grant you one more small point if we take into account that, although the online payment methods are not very numerous and only includes the most basic, there are three physical casinos that you can go to to make deposits . This is only an advantage for customers who live near these branches, but we think it was worth mentioning and taking it into account, because in this review of Casino Gran Madrid we do not want to leave anything in the inkwell.

Our experience with the Gran Madrid Casino

We know that opinions about Casino Gran Madrid can be very different between users depending on what each one is looking for, but at casinos-online we have come to the conclusion that this is one of the best online casinos in New Zealand . Your wide range offers all kinds of games, from the most basic in a casino, such as slots, to others in high demand by the audience but that few operators offer, such as videobingos and the version available for mobile devices will also please the most demanding players.

In our opinion, the operator deserves a good rating from us, and we are sure that it will be the choice of many users to have a fun time betting and winning fantastic prizes, because with Casino Gran Madrid we are facing a safe and reliable portal. Although the live version is not one of the best, this operator knows how to compensate with the rest of the aspects of its platform. Are you not convinced? Visit our home page and find out which are the best online casinos to play.

Frequently asked questions

Now is the time for you to ask us any doubts that may have arisen. In minkcafe.co we want you to be perfectly informed about the casino in which you are going to play. If something has not been completely clear about the Gran Madrid Casino, please do not hesitate to contact us via email [email protected] .

🔒 Is Casino Gran Madrid a safe casino?

With more than 400 tables and gaming machines, more than 30 jackpot slots and an RTP of 94.75%, the platform of Casino Gran Madrid online be one of the best and safest Spanish operators . Technical safety is guaranteed by DGOJ licenses that demonstrate compliance with current regulations.

👩 Is it possible to play live at Casino Gran Madrid?

Yes, you can play at one of the tables of the 10 live roulette that provides you with Casino Gran Madrid. All live roulette are provided by the provider Playtech and therefore you can enjoy Quantum, Express, Cassiopeia roulette and their automatic versions.

📱 Is there a mobile version of Casino Gran Madrid?

Yes, there is one casino Gran Madrid app it offers you almost all the casino games available in the computer version. The only exceptions are some blackjack and roulette titles. The app has intuitive design and excellent functionality on any type of screens .

📞 In case of an incident, can I claim?

Of course I do. It is not normal for the platform or the Gran Madrid Casino games to give problems, but anything can happen. In case of an incident due to connection problems or other failures, you can always contact contact with them on the phone 918 56 11 11 , via e-mail [email protected] or use the Complaints Mailbox .

✅ What are the advantages of the Gran Madrid Casino?

The most outstanding advantage of Casino Gran Madrid is the huge number of online slots and the great variety of game providers that make this portal the best choice of Spanish players looking for an abundance of titles and an exciting gaming experience.